- Is a micro market just a group of vending machines?
- No. A micro market is an unattended open-shelf store with coolers, racks, and self-checkout, so people pick up products directly instead of buying one item at a time from a machine.
- How many people does a micro market need?
- As a rule of thumb, a micro market makes sense at roughly 75 or more people on site, or in residential and hotel properties with steady all-day traffic. Below that, a vending machine or smart store usually performs better per square foot.
- How much space does each format need?
- A vending machine needs a few feet of wall and a nearby outlet. A micro market typically needs 100 to 400 square feet of secured, camera-covered space for shelving, coolers, and a checkout kiosk.
- Can a property start with vending and move to a micro market later?
- Yes. Many sites begin with a machine or smart store, then expand into a micro market once sales data shows the traffic and demand support the larger format.
- Which format gives my people more choice?
- A micro market, by a wide margin. A machine typically offers 30 to 60 selections; a micro market planogram commonly runs 150 to 400 items, including sandwiches, bowls, salads, dairy, fruit, and multi-serve packs that a machine cannot dispense.
- Does either format cost the property anything?
- No. VendAI owns the equipment and covers installation, stocking, service, cleaning, repairs, and refunds in both cases. The property supplies the space, standard power, and traffic. There is no lease, no purchase, and no service contract fee.
- What about electricity, cleaning, and staff time?
- Power is the property's only real running cost and it is modest — a machine or cabinet draws similar to a commercial cooler, and a micro market scales with how many coolers and freezers it holds. Cleaning the fixtures, rotating stock, and handling support all sit with VendAI, so the time cost to your team is effectively zero after the install.
- Is a micro market riskier because it is open?
- Shrink in a managed unattended market is typically low single digits as a share of sales, and it is our exposure rather than the property's. Camera coverage and kiosk transaction records keep it visible, and if a site trends badly we change the layout, tighten the assortment, or switch to a closed smart store where payment is authorized before the door opens.